Account Help Page

COA Online Membership Renewal

In 2021 COA transitioned to online membership renewals. COA members use their accounts to view their membership status online, update their contact information, and access Members-Only content. This saves COA volunteers considerable time and effort and gives members the ability to change their contact information quickly. Renewing your membership online also makes more of an impact by conserving resources: saving printing and mailing costs used to send membership reminder letters; reducing paperwork; saving visits to the post office and the bank, and saving COA volunteers several other labor-intensive tasks. This is especially important during the current pandemic and it reduces our impact on our stressed Earth.

The account creation process is relatively easy and not unlike registering for accounts on other websites. New members must first create a COA account in a 2-step process and may then purchase a membership online.  Mail-in members must also create a COA account but we can provide assistance. You may use a credit card, debit card, or a PayPal account during the payment process.

Your COA account stores your self-managed contact information in your account profile.  The account creation process depends on email so check your Inbox (and your Spam or Junk folder) for a registration message after you share your email address in the first step. While we recommend you read about the account creation process below first, you may begin by clicking the following button:

Create a COA Account

COA Account Creation and Membership Purchase Process

  1. First, if you don’t already have a COA account, complete the pre-registration email verification form by entering your name and your preferred email address after connecting to the link above. Check the I am not a Robot box then press the Send Email Verification button.
  2. Next, check your email for a new message from COA. It should arrive quickly – within minutes. If it doesn’t, check your Spam or Junk folder first and visit this link if you still can’t find it. Once found, open the email and click on the single-use link in the email message. You’ll be taken to a Registration form where you complete the process by entering your contact information.
  3. Start by choosing an easy-to-remember Username. Complete the rest of the contact information fields in the form; check the I am not a Robot box and press the Register button. If all is well with the form, you have created your COA account and you will be logged in.
  4. To purchase a membership, visit the Join-Us page.
  5. Above the membership options, the page will tell you if you are logged in to your COA account. If you are not, then you must log in before proceeding to purchase a membership. Click the link to login to your account and afterward return to the Join-Us page.
  6. Once there, you may select a membership option to add it to the COA shopping cart. Next, press the Checkout with PayPal button below your cart (you may need to scroll down to see it).
  7. You will be transferred to our payment processor’s website to complete your purchase with a credit card, debit card, or PayPal account. Follow PayPal’s instructions to make your payment. Once the payment is completed you will be returned to the COA website.
  8. After completing a successful PayPal purchase, you will receive an email receipt from PayPal; another email payment receipt from COA; and an email from COA related to your account information and membership status.

Other Issues

  • You may visit the Accounts page to manage your COA account further.
  • I forgot my username or password. Click this link: Password Reset then enter the email address used to create your COA account.
  • My membership level displays incorrectly (Gift to a Friend). If you have given someone a Gift membership, our system may post your membership level incorrectly. Fear not. We review our records regularly and we’ll change your membership level as appropriate or contact you if we have questions. That might take a few days but we will be in touch.
  • Send comments or questions regarding the registration process to: membership@ctbirding.org